Privacy Policy

This Website Privacy Policy ("Policy") describes how SGGA Management LLC dba Advanced Vitality ("Advanced Vitality," "we," "us") collects, uses, and shares personal information on our public websites and marketing channels.

This Policy does not apply to your medical records or Protected Health Information (PHI). Medical services are provided by RK Medical CA PC, whose HIPAA Notice of Privacy Practices (NPP) governs PHI and patient rights. Do not submit medical information through public website forms; instead, use the secure patient portal or telehealth platform.

Advanced Vitality is a management services organization that operates the website and provides non‑clinical administrative and technology services. Advanced Vitality does not practice medicine. Clinical services are provided independently by RK Medical CA PC and its licensed clinicians.

We prioritize transparency, patient trust, and compliance with all applicable healthcare regulations, including HIPAA. Below, you'll find an overview of our key policies and agreements. For complete details on specific topics, please visit the corresponding pages or contact our support team.

Our Privacy Policy explains how we collect, use, and protect your personal and medical information in accordance with HIPAA and other healthcare laws. Highlights include:

Secure storage of your Protected Health Information (PHI) with encryption and strict access controls.
Circumstances under which your information may be shared, such as for insurance claims or legal compliance.
Your rights to access, update, or request corrections to your information.
Our commitment to confidentiality through staff training and adherence to security standards.

For further details or to exercise your privacy rights, please contact us. At Advanced Vitality, your privacy is our priority.

Terms of Use

The Terms of Use govern how you interact with our website, booking tools, and services at RK Medical CA PC. By using these resources, you agree to:

Provide accurate information when booking appointments and interacting with our team.
Respect communication guidelines, such as appropriate use of email and phone support.
Acknowledge that website content is for informational purposes only and does not replace professional medical advice.

This section also includes disclaimers, limitations of liability, and guidelines for responsible use of our online resources.

User Agreement

The User Agreement outlines the mutual rights and responsibilities between Advanced Vitality and RK Medical CA PC's patients. Key points include:

Consent for treatment:

To receive treatment from RK Medical CA PC, you will be asked to consent to a personalized care plan developed specifically for you by our licensed physicians. This plan will be discussed with you in detail, including all relevant treatments, potential risks, and benefits, as well as any alternatives available. Your consent will be recorded through [e.g., a signed form, digital agreement] to ensure that you have fully understood and agreed to the proposed care. You may withdraw your consent at any time, without affecting your right to future care.

Data handling practices:

Your personal and medical information will be securely stored and used exclusively for healthcare purposes, in full compliance with HIPAA.

Emergency support protocols:

Please note that RK Medical CA PC does not provide emergency medical care. In case of a medical emergency, call 911 immediately.

Resolving concerns:

If you have questions, need a second opinion, or wish to address a concern, please contact our support team or the appropriate health authority.

We may collect:

Identifiers and contact info: name, email, phone, address (when you submit a form)
Device/technical data: IP address, browser type, device IDs, OS, approximate location
Usage data: pages viewed, links clicked, session duration, referral/UTM data
Cookies/SDKs/pixels: to operate the site, analyze traffic, and, with your consent where required, for advertising/retargeting
Preferences: your cookie choices and marketing preferences

Please do not submit medical information via public forms. For clinical communications, use the patient portal.

How we use your information

We use personal information to:

Operate, secure, and improve our websites and services
Respond to inquiries and provide customer support
Perform analytics and measure campaign performance
Personalize content and, with consent where required, provide marketing and advertising
Detect, prevent, and investigate fraud, abuse, and security incidents
Comply with legal obligations and enforce terms

Cookies, analytics, and ads

We use cookies and similar technologies (e.g., Google Analytics, Meta Pixel) for site operations and analytics, and, if enabled, for advertising/retargeting. You can manage non‑essential cookies via our Cookie Preferences link. We honor Global Privacy Control (GPC) signals as an opt‑out of sale/sharing for marketing data where required by law.

Marketing communications

We send marketing emails/SMS only with your explicit consent where required. You may opt out at any time (email unsubscribe link; reply STOP to SMS; HELP for help). Operational messages (e.g., appointment reminders) may be sent without marketing consent and are not promotional.

Your privacy rights

Depending on your state, you may have rights to access, delete, correct, or obtain a copy of your personal information; to opt out of sale/sharing and targeted advertising; and to appeal a denied request. To exercise rights or to submit a GPC-based opt‑out, email us at Contact us via email. We will verify and respond as required by law.

Security

We use reasonable administrative, technical, and physical safeguards appropriate to the nature of the information. No system is 100% secure. If we experience a security incident affecting your information, we will notify you as required by applicable law.

Notice of Privacy Practices (NPP)

At RK Medical CA PC, we are committed to safeguarding your Protected Health Information (PHI). Our Notice of Privacy Practices (NPP) provides detailed information about:

Your rights as a patient, including access to your medical records and the ability to request restrictions on data sharing.
How we use and disclose your information for treatment, billing, and legal compliance.
Steps you can take to file a complaint if you believe your privacy rights have been violated.

To review the full Notice of Privacy Practices, please visit our dedicated NPP page.

Complaint Policy

At Advanced Vitality and RK Medical CA PC, we value your feedback and are committed to addressing concerns promptly. If you have a complaint about our services, privacy practices, or other matters, please follow these steps:

Contact our support team at 213 325 4653 or Contact us via email.
Provide detailed information about your concern to help us resolve it effectively.
If you are not satisfied with our response, you may escalate your complaint to the Office for Civil Rights (OCR) or the appropriate state regulatory body.

Data Security

Your personal and medical information is protected through robust security measures at Advanced Vitality, including:

SSL encryption for all online communications.
Secure servers with restricted access to sensitive data.
Regular staff training on HIPAA compliance and data protection protocols.

In the event of a breach affecting your PHI, we will notify you and any relevant authorities within 60 days of the incident discovery. The notification will include details of the breach, affected data, steps to protect yourself, and measures we are taking to prevent future breaches.

License Information

RK Medical CA PC is a fully licensed healthcare provider, operating in compliance with all state and federal regulations.

Licensed Physicians: All our medical professionals are fully certified and dedicated to providing the highest standards of care.

Your Questions Answered

For more details about any of our policies or to request additional information, please contact our support team at 213 325 4653 or Contact us via email.

To learn more about your privacy rights and how we handle your information, please visit our Notice of Privacy Practices (NPP) page.

This privacy policy is reviewed annually and updated as necessary to ensure compliance with legal regulations and best practices. Any significant changes to our policies will be communicated to you through email and will be posted on our website.